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Customer Notice

  • All orders placed on MDreams.com are ultimately settled in Hong Kong dollars.

  • Once the order is confirmed, it cannot be changed or cancelled.

  • Hong Kong based customers may choose to use SF Stations or smart cabinets to collect their goods.  Please fill in the relevant SF station or smart cabinet code and address on the delivery address for arrangement.

  • After goods are shipped, a confirmation email will be issued to the customer for parcel tracking.

  • Shoe boxes may be subject to damage during transit.

  • Any customer requests for MDreams.com to place an item(s) unattended without a signature, MDreams.com will not be held responsible for any loss/damages as a result.

  • MDreams.com has the final decision to retain or change the free shipping terms.

  • We reserve the right to choose the courier company and shipping method according to the delivery area(s), while retaining the right to consolidate the same customer orders.

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

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